I am in my last semester of the didactic portion of my education in hospital administration. In just 3 months, me and my 23 classmates will hit the workforce through residencies, fellowships, and jobs. Despite all the projects, case studies, and journal articles we have been through, I feel one area that has been neglected is understanding the patient, and why patients think the way they do.
In our capstone course, our group was asked to present on current issues impacting healthcare. We discussed four different types of patients, and I was more than eager to spend as much time as possible discussing the need for collaboration between physicians and patients.
Our presentation stimulated engagement from a class that is ready to be out of the classroom and in the workforce (a form of senioritis for graduate students). We received more discussion and questions than I have seen any group in any of our classes receive. Here are a few questions that surfaced during the presentation:
These were questions that can all be answered by a simple statement that has been repeated by many:
When you put the patient first, everything else falls into place.
Based on the reception we received, I feel we were able to get some students thinking, and to me that is the start of success. When we focus on the business of healthcare, which is a vital part of the system, we forget the reason we are in business. My hope throughout this presentation was to spark some thoughts of how we as early careerists in hospital administration can challenge the status quo. We, as future leaders in healthcare, have a great opportunity to learn specific delivery models, but more importantly, how to change delivery models to make care more patient-centered.
In our capstone course, our group was asked to present on current issues impacting healthcare. We discussed four different types of patients, and I was more than eager to spend as much time as possible discussing the need for collaboration between physicians and patients.
Our presentation stimulated engagement from a class that is ready to be out of the classroom and in the workforce (a form of senioritis for graduate students). We received more discussion and questions than I have seen any group in any of our classes receive. Here are a few questions that surfaced during the presentation:
- Can patients go too far and be too demanding?
- What can we, as future hospital administrators, do to facilitate a collaborative effort with patients and providers?
- And the miracle question, how will this impact cost, increase access and quality?
These were questions that can all be answered by a simple statement that has been repeated by many:
When you put the patient first, everything else falls into place.
Based on the reception we received, I feel we were able to get some students thinking, and to me that is the start of success. When we focus on the business of healthcare, which is a vital part of the system, we forget the reason we are in business. My hope throughout this presentation was to spark some thoughts of how we as early careerists in hospital administration can challenge the status quo. We, as future leaders in healthcare, have a great opportunity to learn specific delivery models, but more importantly, how to change delivery models to make care more patient-centered.
I wish I had some pictures (especially since we all matched), but I do apologize for that. I was not ready for it the presentation to be so well received.
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ReplyDeleteTitle: PG Diploma in Hospital Administration
URL: http://www.postgraduate-diploma-in-hospital-administration.com/
PG Diploma in Hospital Administration
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